Refund & Cancellation Policy
Fair Billing Commitments & Transparent Guarantees
1. 48-Hour Money-Back Guarantee
We stand behind the quality and reliability of ExtreamLeech. If you experience persistent technical generation failures across major supported hosts within the first 48 hours of purchasing your first subscription plan, and our support team is unable to resolve the issue, you are eligible for a full refund.
2. Eligibility Conditions
Refund requests are subject to the following fair conditions:
- The refund request is submitted within 48 hours of original transaction completion.
- The account has consumed fewer than 5 link generations or 20 GB of bandwidth.
- The account has not violated our Acceptable Use Policy or engaged in automated scraping abuse.
- Cryptocurrency payments are refunded in equivalent USD value or converted into platform credit days.
3. Temporary Upstream Host Outages
Third-party file hosts periodically undergo temporary maintenance, rate-limiting, or cloud changes. While our Multi-Provider Failover Matrix mitigates outages, temporary downtime of a single file host does not constitute grounds for a full subscription refund when dozens of alternative file hosts remain operational.
4. How to Request a Refund
To initiate a review, open a ticket via our Contact Desk specifying your Invoice Number, payment email, and technical failure details. We review all requests within 1 business day.